Soft Skills Topic: Customer Service
TV Genre Style: Dramedy
Status: Available Now!
Description: A 2010 report revealed that U.S. businesses lose an estimated $83 billion annually due to poor customer service! Improve your customer service now and heal your culture in the process. CUSTOMER SERVICE INTELLIGENCE™ is the most comprehensive customer service product on the market. This training program addresses the customer service mindset at the cultural level and is suitable for whole-company (Enterprise 360) training. Click the video to the far right for the 4 minute Trailer!
Soft Skills Topic: Business Conduct and Ethics
TV Genre Style: Dramedy
Status: Coming Soon!
Description: In our global economy, business can sometimes function with a “wild west” leniency. What's "normal" in one country can lead to ethics violations and steep fines in others. Even domestically where codes of conduct are similar, ethical behavior can drift into gray areas. To help employees navigate the murky waters of business conduct, we give you, DECISION POINT.
Soft Skills Topic: Diversity and Tolerance
TV Genre Style: Game Show
Status: Coming Soon!
Description: When differences in ideology, religion, sexual orientation, age, gender and race converge on the workplace, tense conditions are certain to manifest. But you don't want your company's melting pot to simmer to a boil on the back burner, unnoticed. After all, Diversity and Tolerance training is crucial in our current social climate. We'll help you turn down the heat with OH NO YOU DIDN'T!
Soft Skills Topic: Creativity in the Workplace
TV Genre Style: Sitcom
Status: Coming Soon!
Description: One of the top attributes that CEOs need in the workplace isn’t problem solving skills, or critical thinking skills. Of course these are important, but in today’s business landscape with its complexities, uncertainties and explosions of new products, creativity is the number one attribute that CEOs seek in their support team. Jump start creativity in your company with ENTREPRENERDS.
Soft Skills Topic: Sexual Harassment
TV Genre Style: Sitcom
Status: Coming Soon!
Description: Sexual harassment in the workplace is another one of those awkward, "no laughing matter" training topics. It's hard to imagine that there are workplaces where sexual harassment is still an issue. But make no mistake, this is a serious subject that must be addressed annually. That's precisely why we'd like to turn it on its ear with THE GIRL'S CLUB.
Soft Skills Topic: Generations in the Workplace
TV Genre Style: Sitcom
Status: Coming Soon!
Description: For the foreseeable future, there will be multiple generations in the workplace; each with its own needs, work ethic, and views about success. How do you keep each generation engaged; feeling vital and respected? And how do you get them to engage with each other to the benefit of your company and themselves? Well, to quote John Lennon, "Christ, you know it ain't easy…you know how hard it can be!"